Welcome to YI YUN JEWELRY (operated by Guangzhou Yiyun Technology Co., Ltd., hereinafter referred to as “we”, “us” or “our”). We attach great importance to the protection of your personal information and privacy. This Privacy Policy (hereinafter referred to as “Policy”) is formulated in accordance with the Personal Information Protection Law of the People’s Republic of China, the General Data Protection Regulation (GDPR) of the European Union and other relevant laws and regulations. It explains how we collect, use, store, protect and disclose your personal information when you visit our official website yiyunshoushi.com, purchase our products or use our services. By accessing or using our website and services, you acknowledge that you have read, understood and agreed to the terms of this Policy.

1. The Personal Information We Collect

We only collect personal information necessary for the provision of products and services, and strictly abide by the principle of “lawfulness, legitimacy and necessity”. The personal information we collect mainly includes the following categories:

1.1 Information You Voluntarily Provide

  • Contact Information: When you register an account, place an order, or contact our customer service, you will voluntarily provide information such as your name, email address (wrgu8275@hotmail.com for our contact), phone number (+86 18085014592 for our contact), and postal address. This information is necessary for us to complete order processing, deliver products and communicate with you about order status.
  • Order Information: When you make a purchase on our website, we will collect information related to your order, including the products you purchased, the quantity, payment method, transaction amount, and order number. This information is used to fulfill orders, process payments, and provide after-sales services.
  • Other Voluntary Information: When you participate in our promotional activities, surveys or customized service consultations, you may voluntarily provide additional information (such as your preferences for jewelry styles, size requirements, etc.) according to the prompts. Participation in such activities is optional, and you have the right to choose whether to provide such information.

1.2 Information Automatically Collected

When you visit our website, we may automatically collect certain device and usage information through cookies, log files and other technologies to improve the user experience and website operation efficiency. This information usually does not directly identify you personally, including:

  • Device information: Such as your web browser type, operating system version, device model, IP address, and time zone setting.
  • Usage information: Such as the web pages you browse on our website, the products you view, the time and duration of your visit, the websites that redirect you to our website, and your interaction with our website (such as clicking, browsing, etc.).

1.3 Sensitive Personal Information

Sensitive personal information refers to personal information that is likely to lead to infringement of personal dignity or harm to personal and property safety if leaked or illegally used. In the process of providing services, we may involve the collection of sensitive personal information such as your payment information (credit card number, bank account information, etc.). We will only collect such information when there is a specific purpose and sufficient necessity, and take strict protective measures. We will not store your complete bank card information; relevant payment information will be processed and stored by authorized third-party payment institutions in accordance with relevant laws and regulations.

2. The Purpose of Using Your Personal Information

We use your personal information only for the following legitimate purposes, and will not use it beyond the scope necessary to achieve these purposes:

  • To fulfill orders and provide products and services: Process your orders, arrange product delivery, provide invoices, and notify you of order status and delivery information.
  • To provide customer service: Respond to your inquiries, complaints and suggestions, handle after-sales issues (such as product maintenance, returns and exchanges), and provide technical support.
  • To improve our products and services: Analyze user behavior and preferences based on the collected information, optimize the website design and user experience, develop new products that meet market needs, and improve the quality of our services.
  • To send promotional and marketing information: With your explicit consent, we may send you information about our new products, promotional activities, discounts and other marketing content via email, SMS or other channels. You have the right to unsubscribe from such information at any time.
  • To ensure transaction security: Prevent and detect fraud, identity theft and other illegal activities, protect the legitimate rights and interests of you and us, and ensure the safety and stability of transactions.
  • To comply with legal obligations: Comply with relevant national laws, regulations, administrative rules and judicial decisions, such as tax declaration, accounting and other legal requirements.

3. How We Store Your Personal Information

3.1 Storage Location: We store your personal information in the territory of the People’s Republic of China. Unless otherwise required by laws and regulations or with your explicit consent, we will not transfer your personal information to overseas countries and regions.

3.2 Storage Period: We will store your personal information only for the period necessary to achieve the purposes stated in this Policy and comply with legal requirements. After the storage period expires, we will take reasonable measures such as deletion or anonymization to process your personal information to ensure that it no longer identifies you.

3.3 Storage Security: We have formulated a complete information security management system and taken a series of technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, modification, damage or loss. These measures include but are not limited to data encryption, access control, firewalls, regular security audits and employee training on information security. Our employees who have access to your personal information are bound by strict confidentiality obligations, and any violation will be subject to corresponding disciplinary measures and legal liabilities.

4. Disclosure and Sharing of Personal Information

We will not sell, rent or otherwise disclose your personal information to any third party without your explicit consent, except in the following circumstances:

  • With third-party service providers: We may share necessary personal information with authorized third-party service providers who help us provide services, such as logistics companies (to deliver products), payment institutions (to process payments), and technical service providers (to maintain website operation). These third parties are required to abide by this Policy and relevant laws and regulations, and only use the shared information for the specific purposes authorized by us, and we will supervise their data processing activities.
  • In accordance with legal requirements: Disclose your personal information when required by laws, regulations, administrative orders or judicial decisions, or when it is necessary to protect national security, public interests or the legitimate rights and interests of others.
  • With your consent: Disclose or share your personal information to other third parties with your prior explicit consent or authorization.
  • Anonymized information: We may share anonymized or de-identified information that cannot identify individuals with third parties for statistical analysis, market research or other legitimate purposes. Such information is no longer personal information and its sharing is not subject to restrictions under this Policy.

5. Your Rights Regarding Personal Information

In accordance with relevant laws and regulations, you enjoy the following rights regarding your personal information collected by us:

  • Right of decision-making: You have the right to know the purpose, method and scope of our collection and use of your personal information, and have the right to decide whether to provide your personal information and whether to consent to our use of your personal information for specific purposes.
  • Right of access and reproduction: You have the right to request us to provide you with a copy of the personal information we store about you. If you need to exercise this right, please contact us through the channels specified in this Policy.
  • Right of correction and supplementation: If you find that the personal information we store about you is inaccurate or incomplete, you have the right to request us to correct or supplement it.
  • Right of deletion: Under the following circumstances, you have the right to request us to delete your personal information: (1) The purpose of collecting and using the personal information has been achieved, is impossible to achieve, or no longer necessary to achieve the purpose; (2) We stop providing products or services, or the storage period expires; (3) You withdraw your consent; (4) We violate laws, regulations or agreements to collect, use or store your personal information.
  • Right to withdraw consent: You have the right to withdraw your consent to our collection and use of your personal information at any time. However, the withdrawal of consent will not affect the validity of the personal information processing activities carried out by us based on your prior consent before the withdrawal.

If you need to exercise the above rights, please contact us through the contact information provided in this Policy. We will verify your identity in a reasonable manner and respond to your request within the time limit required by law.

6. Cookies and Similar Technologies

Cookies are small data files stored on your device by a website. We use cookies to help identify your device, remember your preferences (such as language settings), track your browsing activities on our website, and improve the user experience. You can adjust your browser settings to refuse all cookies or prompt you when a cookie is sent. However, if you disable cookies, some functions of our website may not work properly, which may affect your shopping experience.

7. Protection of Minors’ Personal Information

Our products and services are not directed at minors under the age of 14. We will not intentionally collect personal information of minors under the age of 14. If we inadvertently collect personal information of minors under the age of 14, we will immediately stop collecting and using such information after becoming aware of it, and delete the relevant information in a timely manner in accordance with relevant laws and regulations. If you are the parent or guardian of a minor and find that your child has provided us with personal information, please contact us immediately, and we will handle it as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in accordance with changes in laws, regulations or business needs. When we make material changes to the Policy, we will notify you by prominently displaying a notice on the homepage of our website or by sending you an email or other appropriate means before the changes take effect. The updated Privacy Policy will take effect on the date of publication. We encourage you to review this Policy regularly to understand the latest information about our privacy protection.

9. Contact Us

If you have any questions, suggestions or complaints about this Privacy Policy or our personal information protection work, please contact us through the following channels:

  • Company Name: Guangzhou Yiyun Technology Co., Ltd. (Guangzhou Yi Yun Ke Ji You Xian Gong Si)
  • Address: No. 4, Shanghui South Ring Street, Tangyong Community, Xinshi Street, Baiyun District, Guangzhou City
  • Email: wrgu8275@hotmail.com
  • Phone: +86 18085014592
  • Official Website: yiyunshoushi.com

We will reply to your inquiry within 30 working days after receiving your valid request.

This Privacy Policy is effective as of the date of publication.